This website is operated by Best Cleaners Ltd.

Best Cleaners LTD provides professional cleaning services across [Manchester/Birmingham/Sheffield/Leeds/Warrington/Nottingham]. All bookings are subject to availability and confirmation

Registered Office physical Address: [Connecticut Street, Manchester M11AD]

Contact Email[bestcleanersltd0@gmail.com]

Contact Phone:[+44 7352003376]

1. Services

Best Cleaners Ltd provides professional cleaning services as described on our website. We reserve the right to amend the service descriptions or pricing at any time. All bookings made through our online system are subject to availability and confirmation.

2. Pricing and Payment

All prices are displayed in GBP (£).

[State whether prices include VAT or if you are not VAT registered].

Payment is required [after the service is completed].

We use secure third-party payment processors. Best Cleaners Ltd does not store your full credit or debit card details.

Refund and Cancellation Policy

At Best Cleaners Ltd, we aim to provide the highest quality cleaning services. Because we provide a manual service, we do not typically offer cash refunds; however, we stand behind our work with our Service Satisfaction Guarantee.

1. Our Satisfaction Guarantee

If you are not 100% satisfied with any area we have cleaned, please notify us within 24 hours of the completion of the service.

We will send a team back to your property to re-clean the specific areas of concern at no additional cost to you.
Please note that notification after 24 hours will be treated as a new booking.

2. Cancellation & Rescheduling

We understand that plans change. To maintain our schedule and fair wages for our cleaners, we require the following:

More than 48 hours notice: No charge. You may reschedule or cancel your booking for a full refund of any deposit paid.

Less than 24 hours notice (or "Lock-outs"): If our cleaners arrive and cannot access the property, or if the booking is cancelled with less than 24 hours' notice, the full service fee (or 100% of the deposit) will be non-refundable.

3. Eligibility for Refunds

Partial or full refunds are only considered in the following rare circumstances:

A service was paid for in advance but could not be fulfilled by Best Cleaners Ltd due to staff illness or equipment failure.
A "Reclean" was performed and the quality standards were still not met according to the original booking description.

4. Liability and Insurance

Best Cleaners Ltd is fully insured for public liability. While we take the utmost care, we are not liable for pre-existing damage or wear and tear in the property

Welcome to Best Cleaners LTD. By accessing our website (https://bestcleanersltd.uk) and using our booking services, you agree to comply with and be bound by the following terms and conditions.

5. Booking and payments

Bookings are made through our online system (powered by Trafft).
By making a booking, you agree to provide accurate information (Name, Address, Phone).
Prices for services are clearly displayed during the booking process. We reserve the right to adjust pricing based on the actual condition of the properties.

6. Customer Responsibilities

The customer must ensure that our cleaning team has access to the property at the scheduled time.
The customer must p GT provide a safe working environment for our staff.
Any specific requirements or hazards (e.g., pets, fragile items) must be communicated before the service begins.

7. Liability and Insurance

Best Cleaners LTD is fully insured. However, we are not liable for pre-existing damage or wear and tear of items.
Any claims regarding the quality of service must be reported within 24 hours of completion.

8. Use of the Website

The content on this website is for your general information and use only. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

9. Changes to Terms

Best Cleaners LTD reserves the right to modify these terms at any time. Any changes will be updated on this page.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [bestcleanersltd0@gmail.com]
Phone: [+44 7446 035652]
Business physical Address: [Connecticut Street, Manchester M11AD]

Locations

Best Cleaners